Users reporting issues with hosted SaaS. After a period (approximately 1 hour) of inactivity (still running in the background) application stops working properly.

Default settings:

timeout xlate 3:00:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00

Modified settings:

timeout conn 4:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02

ASA# sh local-host | i xxx.xxx.xxx.xxx
local host: <xxx.xxx.xxx.xxx>,
TCP Outside xxx.xxx.xxx.xxx:23 Inside yyy.yyy.yyy.yyy:4527, idle 1:45:14, bytes 119373, flags UIO

ASA# sh conn detail | i xxx.xxx.xxx.xxx
TCP Outside:xxx.xxx.xxx.xxx/23 Inside:yyy.yyy.yyy.yyyy/4367,

Cisco ASA 500 Series Command Reference, 8.2

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