In an Infor SyteLine 8.03.20 environment running The Lake Companies Doc-Trak Version 2013 Service Pack 3. Doc-Trak icons are not being displayed in the SyteLine client.

You can check the version of Doc-Trak in the Doc-Trak Parameters form.

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Doc-Trak icons missing from the ribbon in SyteLine client. They should be displayed towards the right on the ribbon when you open up a form such as Customer Orders, Items or Purchase Orders.

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To correct this problem, run the Lake Companies Form Refresh Utility.

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From the Forms DB drop down select the appropriate Forms database. Select Doc-Trak from the Product drop down menu. Leave the Form Name drop down blank. This will refresh all The Lake Companies Doc-Trak related forms. To proceed, click on the Refresh button. This will display all the Forms that are to be “refreshed”.

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Click the Commit button.

If you now go back to the Purchase Order form, you will notice that Doc-Trak icons are being displayed on the right hand side of the ribbon.

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